@property --rainbow-angle{syntax:"<angle>";inherits:false;initial-value:0deg}@property --ds-rainbow-angle{syntax:"<angle>";inherits:false;initial-value:0deg}@keyframes crm-agent-spin-kf{to{transform:rotate(360deg)}}@keyframes crm-rainbow-focus-kf{to{--rainbow-angle:360deg}}@keyframes ds-rainbow-spin{to{--ds-rainbow-angle:360deg}}.crm-agent-chat,.crm-agent-dock,.crm-rainbow-scope,.mb-ctx,.mb-ctx-glow,.mb-resolver{--ds-font:var(--font-sans);--ds-font-mono:var(--font-mono);--ds-text:var(--ink);--ds-text-2:var(--ink-2);--ds-text-muted:var(--ink-3);--ds-surface:var(--surface);--ds-surface-2:var(--surface-2);--ds-bg:var(--page);--ds-border:var(--hairline-2);--ds-accent:#ff6b00;--ds-on-accent:#fff;--ds-ok:#9cf0c0;--ds-success:#4ad48a;--ds-warning:#ffc37b;--ds-danger:#ff886f;--ds-radius-md:10px;--ds-radius-lg:14px;--ds-blur-md:14px;--crm-surface:var(--surface);--crm-surface-border:var(--hairline-2);--crm-fs-corpo:13px;--crm-fs-apoio:11px;--movimento-rapido:.16s;--curva:ease;--acento:var(--ds-accent);--acento-claro:#ff8a33;--texto2:var(--ink-2);--borda:var(--hairline-2);--text-primary:var(--ink);--text-placeholder:var(--ink-3);--ds-glass-blur:blur(28px) saturate(108%);--ds-glass-tint:#ffffff14;--ds-glass-tint-hover:#ffffff1f;--ds-glass-tint-active:#ffffff29;--ds-glass-border:#ffffff29;--ds-glass-fill:color-mix(in srgb, var(--ds-surface) 42%, transparent);--ds-glass-fill-strong:var(--surface-2);--ds-glass-highlight:#fff3;--ds-glass-rim:0 1px 1px #00000024, 0 3px 10px #0000001a, inset 0 .5px 0 #ffffff29, inset 0 -.5px 0 #00000038;--ds-glass-rim-active:0 1px 1px #0000001f, 0 2px 8px #0000001a, inset 0 .5px 0 #ffffff38, inset 0 -.5px 0 #0000002e;--ds-glass-cta-shadow:0 1px 2px #00000029, 0 6px 16px #00000024;--ds-glass-sheen-sheet:linear-gradient(165deg, #ffffff14 0%, #ffffff05 48%, transparent 100%);--ds-glass-sheet:#121214db;--ds-glass-sheet-border:#ffffff24;--ds-glass-sheet-shadow:0 1px 1px #00000029, 0 8px 24px -10px #00000061, inset 0 .5px 0 #ffffff24, inset 0 -.5px 0 #00000047;--ds-glass-ink:#ffffffeb;--ds-glass-ink-2:#ebebf5b3;--ds-glass-ink-3:#ebebf58c;--ds-glass-disc:var(--ds-glass-tint);--ds-glass-disc-hover:var(--ds-glass-tint-hover);--ds-glass-disc-border:var(--ds-glass-border);--ds-glass-disc-shadow:var(--ds-glass-rim);--ds-glass-radius-sheet:18px;--ds-rainbow:conic-gradient(from var(--ds-rainbow-angle,0deg), #ff73c7, #8c80ff, #66d9ff, #73f2c7, #ffe673, #ff9e59, #ff73c7);--ds-glow-ia:0 0 12px 1px #ff73c729, 0 0 20px 2px #8c80ff24, 0 0 32px -2px #66d9ff1f, 0 0 44px -6px #73f2c71a, 0 0 52px -10px #ffe67314}:root[data-theme=light] :is(.crm-agent-chat,.crm-agent-dock,.crm-rainbow-scope,.mb-ctx,.mb-ctx-glow,.mb-resolver){--ds-ok:#15803d;--ds-success:#15803d;--ds-warning:#b45309;--ds-danger:#b91c1c;--ds-glass-blur:blur(20px) saturate(160%);--ds-glass-tint:#ffffff6b;--ds-glass-tint-hover:#ffffff94;--ds-glass-tint-active:#ffffff9e;--ds-glass-border:#0000001a;--ds-glass-fill:color-mix(in srgb, var(--ds-surface) 52%, transparent);--ds-glass-highlight:#ffffffb3;--ds-glass-rim:0 1px 1px #0000000a, 0 4px 14px #0000000f, inset 0 .5px 0 #ffffffc7, inset 0 -.5px 0 #0000000d;--ds-glass-rim-active:0 1px 1px #00000008, 0 2px 8px #0000000d, inset 0 .5px 0 #ffffffe6, inset 0 -.5px 0 #0000000a;--ds-glass-cta-shadow:0 1px 2px #00000014, 0 6px 16px #0000001a;--ds-glass-sheen-sheet:linear-gradient(165deg, #ffffff38 0%, #ffffff14 48%, #ffffff05 100%);--ds-glass-sheet:#ffffffdb;--ds-glass-sheet-border:#00000014;--ds-glass-sheet-shadow:0 1px 1px #0000000a, 0 6px 18px -8px #0000001f, inset 0 .5px 0 #ffffffd9, inset 0 -.5px 0 #0000000d;--ds-glass-ink:#000000d9;--ds-glass-ink-2:#3c3c43b8;--ds-glass-ink-3:#3c3c438c}.crm-agent-chat{z-index:1200;isolation:isolate;width:min(448px,100vw - 24px);height:min(720px,100dvh - 108px);color:var(--ds-glass-ink,var(--ds-text));font-family:var(--ds-font,system-ui);text-align:left;border:1px solid var(--ds-glass-sheet-border);corner-shape:squircle;background:var(--ds-glass-sheen-sheet), var(--ds-glass-sheet);-webkit-backdrop-filter:blur(28px)saturate(108%);backdrop-filter:blur(28px)saturate(108%);box-shadow:var(--ds-glass-sheet-shadow), 0 22px 56px -24px #0000004d;border-radius:24px;flex-direction:column;font-size:13px;line-height:1.5;display:flex;position:fixed;inset:auto 18px 78px auto;overflow:hidden}.crm-agent-chat.is-list{height:min(480px,100dvh - 108px)}.crm-agent-chat.is-expanded{width:min(780px,100vw - 32px);height:calc(100dvh - 108px)}[data-admin-workspace-panel][hidden]{display:none}.crm-agent-chat *,.crm-agent-dock *{box-sizing:border-box}.crm-agent-chat button,.crm-agent-chat input,.crm-agent-chat textarea{font:inherit;color:inherit}.crm-agent-chat button{cursor:pointer}.crm-agent-chat button:disabled{cursor:default;opacity:.45}.crm-agent-chat :is(button,input,textarea):focus-visible,.crm-agent-dock button:focus-visible{outline:2px solid var(--ds-accent);outline-offset:3px}.crm-agent-avatar{flex:none;place-items:center;display:inline-grid}.crm-agent-avatar svg{display:block}.crm-agent-header{border-bottom:1px solid var(--ds-border);flex:none;align-items:center;gap:8px;padding:15px 16px;display:flex}.crm-agent-heading{flex:1;min-width:0}.crm-agent-heading h2{font:650 15px/1.3 var(--ds-font,system-ui);letter-spacing:-.02em;text-overflow:ellipsis;white-space:nowrap;color:inherit;margin:0;overflow:hidden}.crm-agent-heading p{color:var(--ds-glass-ink-2);text-overflow:ellipsis;white-space:nowrap;margin:3px 0 0;font-size:11px;line-height:1.4;overflow:hidden}.crm-agent-control,.crm-agent-launcher{width:34px;height:34px;color:var(--ds-glass-ink-2);background:var(--ds-glass-disc);border:1px solid var(--ds-glass-disc-border);box-shadow:var(--ds-glass-disc-shadow);cursor:pointer;border-radius:50%;flex:none;place-items:center;padding:0;transition:background .16s,color .16s;display:inline-grid}.crm-agent-control:hover{background:var(--ds-glass-disc-hover);color:var(--ds-glass-ink)}.crm-agent-search{background:color-mix(in srgb,var(--ds-surface-2) 58%,transparent);border:1px solid var(--ds-border);min-height:42px;color:var(--ds-glass-ink-2);border-radius:14px;flex:none;align-items:center;gap:9px;margin:16px 16px 10px;padding:0 12px;display:flex}.crm-agent-search:focus-within{border-color:var(--ds-accent)}.crm-agent-search input{width:100%;min-width:0;box-shadow:none;background:0 0;border:0;outline:0;padding:10px 0}.crm-agent-search input:focus-visible{outline:0}.crm-agent-search .crm-agent-control{width:26px;height:26px;box-shadow:none;background:0 0;border:0}.crm-agent-roster{overscroll-behavior:contain;flex:1;min-height:0;padding:0 9px 12px;overflow-y:auto}.crm-agent-roster-row{border:1px solid #0000;border-radius:16px;align-items:center;gap:3px;margin-block:3px;padding-right:7px;transition:background .16s;display:flex}.crm-agent-roster-row:hover,.crm-agent-roster-row:focus-within{background:var(--ds-glass-tint-hover);border-color:var(--ds-glass-border)}.crm-agent-roster-row.is-current{background:var(--ds-glass-tint-active)}.crm-agent-roster-open{text-align:left;background:0 0;border:0;border-radius:14px;flex:1;align-items:center;gap:11px;min-width:0;min-height:78px;padding:12px 8px;display:flex}.crm-agent-roster-copy{flex:1;gap:5px;min-width:0;display:grid}.crm-agent-roster-title{align-items:center;gap:7px;min-width:0;display:flex}.crm-agent-roster-title strong{white-space:nowrap;text-overflow:ellipsis;font-size:14px;font-weight:600;overflow:hidden}.crm-agent-roster-title>span{color:var(--ds-glass-ink-2);border:1px solid var(--ds-border);background:var(--ds-glass-tint);white-space:nowrap;text-overflow:ellipsis;border-radius:5px;max-width:120px;padding:1px 5px;font-size:10px;overflow:hidden}.crm-agent-roster-copy small{color:var(--ds-glass-ink-2);white-space:nowrap;text-overflow:ellipsis;font-size:12px;overflow:hidden}.crm-agent-roster-open time{color:var(--ds-glass-ink-3);text-align:right;align-self:flex-start;max-width:55px;margin-top:4px;font-size:10px}.crm-agent-roster-row>.crm-agent-control{width:30px;height:30px;box-shadow:none;background:0 0;border-color:#0000}.crm-agent-roster-row:hover>.crm-agent-control,.crm-agent-roster-row:focus-within>.crm-agent-control{border-color:var(--ds-glass-border);background:var(--ds-glass-disc)}.crm-agent-list-footer{color:var(--ds-glass-ink-2);text-align:center;border-top:1px solid var(--ds-border);padding:12px 18px;font-size:11px}.crm-agent-empty,.crm-agent-welcome{text-align:center;color:var(--ds-glass-ink-2);max-width:400px;margin:auto;padding:48px 24px}.crm-agent-empty h3,.crm-agent-welcome h3{color:var(--ds-glass-ink);font:600 18px/1.3 var(--ds-font,system-ui);letter-spacing:-.025em;margin:16px 0 9px}.crm-agent-empty p,.crm-agent-welcome p{margin:0 0 18px;font-size:13px;line-height:1.6}.crm-agent-welcome>div{gap:8px;margin-top:24px;display:grid}.crm-agent-welcome button{border:1px solid var(--ds-border);background:var(--ds-glass-tint);text-align:left;border-radius:12px;justify-content:space-between;align-items:center;gap:16px;padding:12px;font-size:12px;display:flex}.crm-agent-welcome button:hover{background:var(--ds-glass-tint-hover)}.crm-agent-loading{color:var(--ds-glass-ink-2);justify-content:center;align-items:center;gap:9px;padding:38px 20px;font-size:12px;display:flex}.crm-agent-notice{border:1px solid color-mix(in srgb,var(--ds-danger) 35%,var(--ds-border));background:color-mix(in srgb,var(--ds-danger) 6%,var(--ds-surface));color:var(--ds-text);border-radius:12px;gap:8px;margin:8px;padding:12px;font-size:12px;line-height:1.5;display:grid}.crm-agent-notice.is-aviso{border-color:color-mix(in srgb,var(--ds-warning) 40%,var(--ds-border));background:color-mix(in srgb,var(--ds-warning) 8%,var(--ds-surface))}.crm-agent-composer-footer>.crm-agent-notice{margin:0 0 8px}.crm-agent-notice button{background:0 0;border:0;justify-self:start;align-items:center;gap:6px;padding:5px 0;text-decoration:underline;display:inline-flex}.crm-agent-editor-form{flex-direction:column;flex:1;min-height:0;display:flex}.crm-agent-editor-scroll{overscroll-behavior:contain;flex:1;align-content:start;gap:18px;min-height:0;padding:20px;display:grid;overflow:auto}.crm-agent-identity{align-items:center;gap:16px;display:flex}.crm-agent-identity strong{font-size:16px;font-weight:600}.crm-agent-identity p{color:var(--ds-glass-ink-2);margin:3px 0 0;font-size:12px}.crm-agent-appearance{border:1px solid var(--ds-border);border-radius:16px;min-width:0;margin:0;padding:14px}.crm-agent-appearance legend{color:var(--ds-glass-ink-2);padding-inline:5px;font-size:12px}.crm-agent-shapes{border-bottom:1px solid var(--ds-border);grid-template-columns:repeat(4,1fr);gap:6px;padding-bottom:12px;display:grid}.crm-agent-shapes button{background:0 0;border:1px solid #0000;border-radius:12px;place-items:center;min-height:44px;display:grid}.crm-agent-shapes button:hover{background:var(--ds-glass-tint-hover)}.crm-agent-shapes button[aria-pressed=true]{border-color:var(--ds-accent);background:color-mix(in srgb,var(--ds-accent) 8%,transparent)}.crm-agent-colors{grid-template-columns:repeat(6,1fr);gap:12px 8px;padding:16px 3px 3px;display:grid}.crm-agent-colors button{background:var(--agent-color);color:#fff;width:30px;height:30px;box-shadow:none;border:3px solid #0000;border-radius:50%;justify-self:center;place-items:center;display:grid}.crm-agent-colors button[aria-pressed=true]{outline:1px solid var(--ds-glass-ink-2);outline-offset:3px}.crm-agent-field{text-transform:none;letter-spacing:normal;flex-wrap:wrap;gap:7px;font-size:12px;font-weight:550;display:flex}.crm-agent-field>span{color:var(--ds-glass-ink-3);margin-left:auto;font-size:11px;font-weight:400}.crm-agent-field input,.crm-agent-field textarea{border:1px solid var(--ds-border);background:color-mix(in srgb,var(--ds-surface-2) 55%,transparent);resize:vertical;width:100%;box-shadow:none;border-radius:11px;padding:10px 12px;font-size:13px;line-height:1.5}.crm-agent-field input::placeholder,.crm-agent-field textarea::placeholder,.crm-agent-search input::placeholder{color:var(--ds-glass-ink-3);opacity:1}.crm-agent-browser{text-transform:none;letter-spacing:normal;align-items:center;gap:10px;padding:12px 0;display:flex}.crm-agent-browser>span{flex:1;gap:3px;display:grid}.crm-agent-browser strong{font-size:13px;font-weight:550}.crm-agent-browser small{color:var(--ds-glass-ink-2);font-size:11px}.crm-agent-browser input{accent-color:var(--ds-accent);width:18px;height:18px}.crm-agent-editor-footer{border-top:1px solid var(--ds-border);justify-content:flex-end;align-items:center;gap:8px;padding:14px 16px;display:flex}.crm-agent-editor-footer>.crm-agent-control{margin-right:auto}.crm-agent-primary,.crm-agent-secondary{border:1px solid var(--ds-glass-border);background:var(--ds-glass-tint);min-height:36px;box-shadow:var(--ds-glass-rim);border-radius:999px;justify-content:center;align-items:center;gap:7px;padding:8px 14px;font-size:12px;display:inline-flex}.crm-agent-chat .crm-agent-primary{background:var(--ds-accent);color:var(--ds-on-accent,#fff);box-shadow:var(--ds-glass-cta-shadow);border-color:#0000}.crm-agent-conversation{flex:1;min-height:0;display:flex;position:relative}.crm-agent-transcript{overscroll-behavior:contain;flex-direction:column;flex:1;gap:20px;min-width:0;padding:12px 22px 22px;display:flex;overflow-y:auto}.crm-agent-day{color:var(--ds-glass-ink-3);justify-content:center;align-items:center;gap:12px;padding:8px 0 0;font-size:10px;display:flex}.crm-agent-day:before,.crm-agent-day:after{content:"";background:var(--ds-border);width:32px;height:1px}.crm-agent-message-row{min-width:0;max-width:100%}.crm-agent-message-row.is-user{align-self:flex-end;max-width:88%}.crm-agent-message-author{align-items:center;gap:7px;margin-bottom:7px;font-size:11px;display:flex}.crm-agent-message-author strong{font-weight:550}.crm-agent-chat .aicoach-msg{overflow-wrap:anywhere;font-size:13px;line-height:1.65}.crm-agent-chat .aicoach-msg--user{white-space:pre-wrap;-webkit-backdrop-filter:none;backdrop-filter:none;box-shadow:none;background:color-mix(in srgb,var(--ds-surface-2) 70%,transparent);border-color:var(--ds-border);padding:9px 13px}.crm-agent-chat .aicoach-msg--assistant{max-width:none}.crm-agent-markdown p{white-space:pre-wrap;margin:0 0 10px}.crm-agent-markdown>:last-child{margin-bottom:0}.crm-agent-markdown h3{font:600 14px/1.5 var(--ds-font,system-ui);color:inherit;margin:18px 0 8px}.crm-agent-markdown h3:first-child{margin-top:0}.crm-agent-markdown :is(ul,ol){margin:8px 0 14px;padding-left:22px}.crm-agent-markdown li{margin-block:5px}.crm-agent-markdown li::marker{color:var(--ds-accent)}.crm-agent-markdown a{color:var(--ds-accent);text-underline-offset:3px;text-decoration:underline}.crm-agent-markdown code{font-size:.9em;font-family:var(--ds-font-mono,monospace);background:var(--ds-surface-2);border-radius:5px;padding:2px 4px}.crm-agent-markdown pre{white-space:pre;border:1px solid var(--ds-border);background:var(--ds-surface-2);border-radius:12px;padding:12px;overflow:auto}.crm-agent-markdown pre code{padding:0}.crm-agent-markdown blockquote{border-left:2px solid var(--ds-accent);color:var(--ds-glass-ink-2);margin:12px 0;padding-left:12px}.crm-agent-markdown hr{border:0;border-top:1px solid var(--ds-border);margin-block:16px}.crm-agent-actions{flex-wrap:wrap;gap:7px;margin-top:12px;display:flex}.crm-agent-actions button{background:var(--ds-glass-tint);border:1px solid var(--ds-glass-border);box-shadow:var(--ds-glass-rim);border-radius:999px;align-items:center;gap:7px;padding:8px 11px;font-size:11px;display:inline-flex}.crm-agent-actions button:hover{background:var(--ds-glass-tint-hover)}.crm-agent-message-meta{color:var(--ds-glass-ink-3);align-items:center;gap:7px;margin-top:5px;font-size:10px;display:flex}.crm-agent-message-row.is-user .crm-agent-message-meta{justify-content:flex-end}.crm-agent-message-meta .crm-agent-control{width:28px;height:28px;box-shadow:none;background:0 0;border:0}.crm-agent-thinking{color:var(--ds-glass-ink-2);align-items:center;gap:8px;font-size:11px;display:flex}.crm-agent-thinking-dots{gap:3px;display:flex}.crm-agent-thinking-dots i{background:currentColor;border-radius:50%;width:4px;height:4px;animation:1.2s ease-in-out infinite crm-agent-thinking}.crm-agent-thinking-dots i:nth-child(2){animation-delay:.15s}.crm-agent-thinking-dots i:nth-child(3){animation-delay:.3s}@keyframes crm-agent-thinking{50%{opacity:.3;transform:translateY(-2px)}}.crm-agent-jump{white-space:nowrap;border:1px solid var(--ds-glass-border);background:var(--ds-glass-sheet);-webkit-backdrop-filter:blur(28px)saturate(108%);backdrop-filter:blur(28px)saturate(108%);box-shadow:var(--ds-glass-rim);border-radius:999px;align-items:center;gap:6px;padding:8px 12px;font-size:11px;display:flex;position:absolute;bottom:12px;left:50%;transform:translate(-50%)}.crm-agent-composer-footer{flex:none;padding:0 16px 10px}.crm-agent-chat .crm-agent-composer{flex-direction:column;gap:6px;width:100%;margin:0;padding:10px 12px 8px;display:flex}.crm-agent-chat .crm-agent-composer textarea.aicoach-input-campo{resize:none;width:100%;min-height:30px;max-height:160px;box-shadow:none;background:0 0;border:0;border-radius:0;margin:0;padding:4px 0;font-size:13px;line-height:1.5;display:block;overflow-y:auto}.crm-agent-composer-bar{justify-content:space-between;align-items:center;gap:8px;display:flex}.crm-agent-composer-bar>span{color:var(--ds-glass-ink-3);font-size:10px}.crm-agent-chat .aicoach-enviar-btn{flex:0 0 32px;width:32px;height:32px}.crm-agent-composer-footer>p{text-align:center;color:var(--ds-glass-ink-3);margin:7px 0 0;font-size:10px}.crm-agent-dock{z-index:1201;align-items:center;gap:8px;display:flex;position:fixed;bottom:16px;right:18px}.crm-agent-dock>.crm-agent-control{-webkit-backdrop-filter:blur(28px)saturate(108%);backdrop-filter:blur(28px)saturate(108%);width:42px;height:42px}.crm-agent-launcher{width:48px;height:48px;color:var(--ds-glass-ink);background:var(--ds-glass-sheet);-webkit-backdrop-filter:blur(28px)saturate(108%);backdrop-filter:blur(28px)saturate(108%);box-shadow:var(--ds-glass-sheet-shadow)}.crm-agent-launcher:hover{background:var(--ds-glass-tint-active)}@media (max-width:560px){.crm-agent-chat,.crm-agent-chat.is-expanded{border-radius:20px;width:auto;height:calc(100dvh - 88px);inset:auto 8px 72px}.crm-agent-header{gap:6px;padding:12px}.crm-agent-transcript{padding-inline:16px}.crm-agent-roster-title>span{max-width:100px}.crm-agent-composer-bar>span{visibility:hidden}.crm-agent-dock{bottom:12px;right:12px}}@media (prefers-reduced-motion:reduce){.crm-agent-chat *,.crm-agent-dock *{scroll-behavior:auto!important;transition:none!important;animation:none!important}}@media (prefers-reduced-transparency:reduce){.crm-agent-chat,.crm-agent-jump,.crm-agent-launcher{background:var(--ds-surface);-webkit-backdrop-filter:none;backdrop-filter:none}}@supports not ((-webkit-backdrop-filter:blur(1px)) or (backdrop-filter:blur(1px))){.crm-agent-chat,.crm-agent-jump,.crm-agent-launcher{background:var(--ds-surface)}}@media print{.crm-agent-chat,.crm-agent-dock{display:none}}.crm-agent-workspace{flex:1;min-height:0;display:flex;position:relative}.crm-agent-main{flex-direction:column;flex:1;min-width:0;min-height:0;display:flex}.crm-agent-chat.has-workspace{width:min(1060px,100vw - 32px)}.crm-agent-chat.has-workspace.has-computer{width:min(1280px,100vw - 32px)}.crm-agent-inspector{border-left:1px solid var(--ds-border);background:color-mix(in srgb,var(--ds-surface-2) 40%,transparent);flex-direction:column;flex:0 0 260px;min-height:0;display:flex;overflow:auto}.crm-agent-inspector[hidden],.crm-agent-computer-slot[hidden]{display:none}.crm-agent-inspector-nav{border-bottom:1px solid var(--ds-border);flex-shrink:0;gap:5px;padding:10px;display:flex}.crm-agent-inspector-nav button{border-radius:var(--ds-radius-md);width:34px;height:32px;color:var(--ds-glass-ink-2);background:0 0;border:1px solid #0000;place-items:center;display:grid}.crm-agent-inspector-nav 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(prefers-reduced-motion:reduce){.crm-agent-avatar__online-ping{opacity:0;animation:none}}.crm-agent-avatar__badge text{pointer-events:none}.crm-agent-chat .crm-agent-avatar{--crm-anel:var(--surface)}.crm-agent-dock{bottom:14px;right:14px}.crm-agent-chat{inset:auto 18px 84px auto}.mb-dock{touch-action:none;-webkit-user-select:none;user-select:none;align-items:flex-end;gap:0;padding:6px 8px 7px;display:flex;position:relative}.mb-dock:before{content:"";z-index:-1;border:1px solid var(--ds-glass-sheet-border);background:var(--ds-glass-sheen-sheet), var(--ds-glass-sheet);-webkit-backdrop-filter:blur(24px)saturate(140%);backdrop-filter:blur(24px)saturate(140%);box-shadow:var(--ds-glass-sheet-shadow), 0 14px 34px -14px #00000073;border-radius:18px;position:absolute;inset:0}.mb-dock-item{--s:1;width:48px;height:44px;color:var(--ds-glass-ink-2);cursor:pointer;-webkit-touch-callout:none;touch-action:none;background:0 0;border:0;flex:none;place-items:end 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#ffffff1a;border-radius:11px;grid-template-columns:repeat(2,9px);grid-auto-rows:9px;place-content:center;gap:4px;width:34px;height:34px;margin-bottom:3px;transition:box-shadow .18s,background .18s;display:grid;position:relative;box-shadow:inset 0 1px #ffffff14}.mb-dock-placa>i{background:color-mix(in oklab, var(--q) 80%, #8c8c94);border-radius:3px;transition:transform .22s cubic-bezier(.2,.8,.2,1);display:block}:root[data-theme=light] .mb-dock-placa{background:linear-gradient(#fff,#f4f4f6);border-color:#00000014;box-shadow:inset 0 1px #fff}:root[data-theme=light] .mb-dock-placa>i{background:color-mix(in oklab, var(--q) 84%, #a0a0a8)}.mb-dock-lista:hover .mb-dock-placa>i:first-child,.mb-dock-lista:focus-visible .mb-dock-placa>i:first-child{transform:translate(-1.5px,-1.5px)}.mb-dock-lista:hover .mb-dock-placa>i:nth-child(2),.mb-dock-lista:focus-visible .mb-dock-placa>i:nth-child(2){transform:translate(1.5px,-1.5px)}.mb-dock-lista:hover 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var(--dx,0px)));color:#fff;font:500 12px/1.25 var(--ds-font,system-ui);white-space:nowrap;pointer-events:none;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#1e1e20eb;border:1px solid #ffffff1f;border-radius:8px;padding:4px 10px;position:absolute;box-shadow:0 6px 16px -6px #00000080}.mb-dock-rotulo:after{content:"";left:calc(50% - var(--dx,0px));background:inherit;border-right:inherit;border-bottom:inherit;clip-path:polygon(100% 0,100% 100%,0 100%);border-top:0;border-left:0;width:10px;height:10px;margin:-5px 0 0 -5px;position:absolute;top:100%;transform:rotate(45deg)}:root[data-theme=light] .mb-dock-rotulo{background:#28282ce6}.mb-dock-item.is-quique .mb-dock-icone{animation:1s cubic-bezier(.28,.84,.42,1) mb-quique}@keyframes mb-quique{0%,to{transform:scale(var(--s)) translateY(0)}25%{transform:scale(var(--s)) translateY(-16px)}45%{transform:scale(var(--s)) translateY(0)}62%{transform:scale(var(--s)) translateY(-7px)}78%{transform:scale(var(--s)) translateY(0)}}.mb-dock-item{animation:.26s cubic-bezier(.2,.8,.2,1) both mb-fila-in}.mb-dock.is-celular{padding:5px 6px 6px}@media (prefers-reduced-motion:reduce){.mb-dock-item,.mb-dock-item.is-quique .mb-dock-icone{animation:none}}.mb-previa{z-index:1250;max-height:none;overflow:visible}.mb-previa section{max-height:34vh;overflow:auto}.mb-previa:after{content:"";left:var(--seta,50%);background:var(--ds-glass-sheet);border-right:1px solid var(--ds-glass-sheet-border);border-bottom:1px solid var(--ds-glass-sheet-border);-webkit-backdrop-filter:blur(28px)saturate(108%);backdrop-filter:blur(28px)saturate(108%);clip-path:polygon(100% 0,100% 100%,0 100%);width:12px;height:12px;margin:-6px 0 0 -6px;position:absolute;top:100%;transform:rotate(45deg)}.mb-dock-pessoa{background:var(--cor);color:var(--texto);font-family:var(--ds-font,system-ui);letter-spacing:.01em;border-radius:50%;flex:none;place-items:center;font-weight:700;line-height:1;display:grid;position:relative;overflow:hidden;box-shadow:inset 0 0 0 1px #ffffff29}.mb-dock-pessoa>img{object-fit:cover;width:100%;height:100%;position:absolute;inset:0}.mb-dock-icone>.mb-dock-pessoa{margin-bottom:2px}.mb-dock-eu{width:32px;height:32px;box-shadow:0 0 0 2px var(--ds-glass-sheet,transparent), 0 0 0 3.5px color-mix(in srgb, var(--cor) 55%, transparent);border-radius:50%;place-items:center;margin-bottom:4px;display:grid;position:relative}.mb-dock-eu>.mb-dock-pessoa{letter-spacing:.02em;box-shadow:none;margin:0;font-weight:600}.mb-dock-online{width:8px;height:8px;box-shadow:0 0 0 2px var(--ds-glass-sheet,#1c1c1f);background:#22c55e;border-radius:50%;position:absolute;bottom:-1px;right:-1px}:root[data-theme=light] .mb-dock-online{box-shadow:0 0 0 2px #f7f7f8}.mb-dock-perfil.is-ativo .mb-dock-eu{box-shadow:0 0 0 2px var(--ds-glass-sheet,transparent), 0 0 0 3.5px var(--cor)}.mb-dock-rotulo b{font-weight:650}.mb-dock.is-arrastando,.mb-dock.is-arrastando .mb-dock-item{cursor:grabbing}.mb-dock-item.is-origem{opacity:0;pointer-events:none;transition:width .18s cubic-bezier(.2,.8,.2,1)}.mb-dock-item.is-origem.is-recolhida{overflow:hidden;width:0!important}.mb-dock-vaga{flex:none;width:48px;height:44px;animation:.18s cubic-bezier(.2,.8,.2,1) both mb-vaga-in}@keyframes mb-vaga-in{0%{width:0}to{width:48px}}.mb-dock-fantasma{z-index:1290;pointer-events:none;-webkit-user-select:none;user-select:none;will-change:transform;width:46px;height:46px;position:fixed;top:0;left:0}.mb-dock-fantasma-corpo{transform-origin:50% 35%;filter:drop-shadow(0 2px 3px #0003);will-change:transform;width:46px;height:46px;transition:opacity .15s}.mb-dock-fantasma .crm-agent-avatar{--crm-anel:transparent}.mb-dock-fantasma>span{white-space:nowrap;opacity:0;color:#fff;font:600 10.5px/1.3 var(--font-sans,system-ui);background:#1e1e20eb;border-radius:6px;padding:2px 8px;transition:opacity .15s;position:absolute;top:56px;left:50%;transform:translate(-50%)}.mb-dock-fantasma.is-fora .mb-dock-fantasma-corpo{opacity:.5}.mb-dock-fantasma.is-fora>span{opacity:1}.mb-poof{z-index:1290;pointer-events:none;width:0;height:0;position:fixed}.mb-poof>i{background:#a0a0aa99;border-radius:50%;width:14px;height:14px;animation:.5s ease-out forwards mb-poof;position:absolute;top:-7px;left:-7px}.mb-poof>i:first-child{--dx:-16px;--dy:-10px}.mb-poof>i:nth-child(2){--dx:14px;--dy:-14px}.mb-poof>i:nth-child(3){--dx:0px;--dy:-20px}.mb-poof>i:nth-child(4){--dx:-10px;--dy:10px}.mb-poof>i:nth-child(5){--dx:13px;--dy:8px}@keyframes mb-poof{0%{opacity:.9;transform:translate(0)scale(.6)}to{transform:translate(var(--dx), var(--dy)) scale(1.5);opacity:0}}.mb-sr{clip:rect(0 0 0 0);clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}@media (prefers-reduced-motion:reduce){.mb-dock-vaga{animation:none}.mb-poof{display:none}}.mb-dock-menu{z-index:1300;border:1px solid var(--ds-glass-sheet-border);background:var(--ds-glass-sheen-sheet), var(--ds-glass-sheet);-webkit-backdrop-filter:blur(28px)saturate(120%);backdrop-filter:blur(28px)saturate(120%);min-width:210px;max-width:min(300px,100vw - 16px);box-shadow:var(--ds-glass-sheet-shadow), 0 18px 40px -18px #00000080;color:var(--ds-glass-ink);font:12.5px/1.35 var(--ds-font,system-ui);border-radius:14px;padding:6px;animation:.12s ease-out mb-ctx-in;position:fixed}.mb-dock-menu.is-ancorado:after{content:"";left:var(--seta,50%);background:var(--ds-glass-sheet);border-right:1px solid var(--ds-glass-sheet-border);border-bottom:1px solid var(--ds-glass-sheet-border);-webkit-backdrop-filter:blur(28px);backdrop-filter:blur(28px);clip-path:polygon(100% 0,100% 100%,0 100%);width:12px;height:12px;margin:-6px 0 0 -6px;position:absolute;top:100%;transform:rotate(45deg)}.mb-dock-menu-cab{border-bottom:1px solid var(--ds-border);margin-bottom:4px;padding:6px 8px 8px}.mb-dock-menu-cab>strong{font-size:12.5px;font-weight:650}.mb-dock-menu hr{background:var(--ds-border);border:0;height:1px;margin:4px 6px}.mb-dock-menu button[role=menuitem]{width:100%;color:inherit;font:inherit;text-align:left;cursor:pointer;background:0 0;border:0;border-radius:9px;align-items:center;gap:9px;padding:7px 9px;display:flex}.mb-dock-menu button[role=menuitem]:hover,.mb-dock-menu button[role=menuitem]:focus-visible{background:var(--ds-glass-tint-active);outline:none}.mb-dock-menu button[role=menuitem]>i{width:16px;color:var(--ds-glass-ink-3);place-items:center;font-style:normal;display:grid}.mb-dock-menu button.is-perigo{color:#ef4444}.mb-dock-menu button.is-perigo>i{color:inherit}.mb-perfil-cab{grid-template-columns:34px minmax(0,1fr);align-items:center;gap:10px;display:grid}.mb-perfil-cab>div{min-width:0;display:grid}.mb-perfil-cab strong{text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:650;overflow:hidden}.mb-perfil-cab small{color:var(--ds-glass-ink-3);text-overflow:ellipsis;white-space:nowrap;font-size:11px;overflow:hidden}.mb-perfil-form{gap:6px;min-width:0;display:grid}.mb-perfil-form input{border:1px solid var(--ds-glass-border);background:var(--ds-glass-tint);width:100%;height:30px;color:var(--ds-glass-ink);font:inherit;border-radius:8px;outline:none;padding:0 9px}.mb-perfil-form input:focus{border-color:var(--ds-accent)}.mb-perfil-form>span{gap:6px;display:flex}.mb-perfil-form button{border:1px solid var(--ds-glass-border);background:var(--ds-glass-tint);height:26px;color:var(--ds-glass-ink);font:600 11.5px/1 var(--ds-font,system-ui);cursor:pointer;border-radius:999px;padding:0 10px}.mb-perfil-form button[type=submit]{background:var(--ds-accent);color:#fff;border-color:#0000}.mb-perfil-form button:disabled{opacity:.5;cursor:default}.mb-perfil-form small{color:#ef4444;font-size:11px}.mb-aviso{transition:opacity .2s,transform .2s}.mb-aviso.is-saindo{opacity:0;transform:translateY(6px)}.mb-aviso>footer{justify-content:space-between;align-items:center;gap:8px;display:flex}.mb-aviso-mais{color:var(--ds-glass-ink-2);font-weight:700}.mb-aviso-barra{background:var(--agente-cor-pura,var(--ds-accent));transform-origin:100%;pointer-events:none;border-radius:2px;height:2.5px;animation-name:mb-aviso-conta;animation-timing-function:linear;animation-fill-mode:forwards;position:absolute;bottom:3px;left:12px;right:12px}.mb-aviso.is-pausado .mb-aviso-barra{animation-play-state:paused}@keyframes mb-aviso-conta{0%{transform:scaleX(1)}to{transform:scaleX(0)}}.mb-aviso-tempo{clip-path:inset(50%);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}@media (prefers-reduced-motion:reduce){.mb-aviso-barra{animation:none;transform:none}.mb-aviso-tempo{clip-path:none;width:auto;height:auto;color:var(--ds-glass-ink-3);font-size:11px;position:static;overflow:visible}}.crm-agent-roster-badge{background:#ff3b30!important}.crm-agent-roster-pend{color:#111318;background:#f59e0b;border-radius:50%;flex:none;align-self:center;place-items:center;width:18px;height:18px;margin-right:4px;font-size:11px;font-style:normal;font-weight:800;display:grid}.mb-fila-menu b.is-pendencia{color:#111318;background:#f59e0b}.crm-agent-faixa{transform-box:fill-box}.crm-agent-avatar.is-working .crm-agent-faixa{animation:1.6s ease-in-out infinite alternate crm-agent-faixa-rola}@keyframes crm-agent-faixa-rola{0%{transform:translate(-1.6px)}to{transform:translate(1.6px)}}@media (prefers-reduced-motion:reduce){.crm-agent-avatar.is-working .crm-agent-faixa{animation:none}}.crm-agent-chat[data-agente]{--ds-accent:var(--agente-cor);--ds-on-accent:var(--agente-cor-texto);--acento:var(--agente-cor);--acento-claro:color-mix(in srgb, var(--agente-cor) 86%, var(--agente-cor-texto));--agente-tinta:var(--agente-tinta-escuro)}:root[data-theme=light] .crm-agent-chat[data-agente]{--agente-tinta:var(--agente-tinta-claro)}.crm-agent-chat[data-agente] .crm-agent-markdown a,.crm-agent-chat[data-agente] .crm-routines-link{color:var(--agente-tinta)}.crm-agent-chat[data-agente] .crm-agent-primary:not(:disabled):hover{background:color-mix(in srgb, var(--agente-cor) 86%, var(--agente-cor-texto))}.crm-agent-chat[data-agente] :is(.crm-agent-primary,.aicoach-enviar-btn,.crm-agent-destaque,.crm-task-cancelar-sim):focus-visible{outline:2px solid var(--agente-cor-pura);outline-offset:2px}.crm-agent-chat[data-agente] .aicoach-enviar-btn.ativo{background:var(--agente-cor);color:var(--agente-cor-texto);border-color:#0000}.crm-agent-chat[data-agente] .aicoach-enviar-btn.ativo:hover{background:color-mix(in srgb, var(--agente-cor) 86%, var(--agente-cor-texto))}.crm-agent-chat[data-agente] .crm-agent-composer:before,.crm-agent-chat[data-agente] .crm-agent-composer:after{background:conic-gradient(from var(--ds-rainbow-angle,0deg), var(--agente-cor-pura), color-mix(in srgb, var(--agente-cor-pura) 45%, #fff), var(--agente-cor-pura), color-mix(in srgb, var(--agente-cor-pura) 65%, #000), var(--agente-cor-pura))}.crm-agent-chat[data-agente] .aicoach-msg--user{background:var(--agente-cor);color:var(--agente-cor-texto);box-shadow:none;border-color:#0000}.crm-agent-chat[data-agente] .aicoach-msg--user a{color:inherit;text-underline-offset:3px;text-decoration:underline}.crm-agent-chat[data-agente] .aicoach-msg--user code{background:color-mix(in srgb, var(--agente-cor-texto) 16%, transparent);color:inherit;border-radius:5px;padding:0 4px}.crm-agent-chat[data-agente] .aicoach-msg--user .mb-cit{border-color:color-mix(in srgb, var(--agente-cor-texto) 30%, transparent);background:color-mix(in srgb, var(--agente-cor-texto) 12%, transparent);color:inherit}.crm-agent-chat[data-agente] .aicoach-msg--user :is(.mb-cit-top,.mb-cit-top svg,.mb-cit-onde,.mb-cit-metricas span){color:color-mix(in srgb, var(--agente-cor-texto) 82%, transparent)}.crm-agent-chat[data-agente] .aicoach-msg--user .mb-cit-metricas span{border-color:color-mix(in srgb, var(--agente-cor-texto) 30%, transparent)}.crm-agent-chat[data-agente] .aicoach-msg--user .crm-chat-chip{background:color-mix(in srgb, var(--agente-cor-texto) 14%, transparent);border-color:color-mix(in srgb, var(--agente-cor-texto) 28%, transparent);color:inherit}.crm-agent-destaque{border:1px solid color-mix(in srgb, var(--agente-cor-pura,var(--ds-accent)) 55%, transparent);background:color-mix(in srgb, var(--agente-cor-pura,var(--ds-accent)) 14%, 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